Roadside Assistance Helpline
Don't Have Roadside Assistance Coverage? Contact Your Agent.
Whether you are driving across town or across the country, it's reassuring to know that Germania's Roadside Assistance coverage protects you when you are on the road. This coverage offers additional protection, should you ever need to use it.
This coverage is designed exclusively for Germania and is available to Germania auto policyholders for a nominal premium. By adding this optional coverage to your auto policy, we can help you achieve peace of mind while you are on the road. Call your agent today to have Roadside Assistance added to your policy.
By adding Roadside Assistance to your policy, we can respond quickly to provide you with the best service and protection available anywhere. Roadside assistance includes travel and car care discounts too.
This optional coverage provides you roadside assistance. Policy limits include up to five services per 12-month policy period; with one tow per disablement.
- 24 Hour Emergency Towing Service:
Your vehicle may be towed to the destination of your choice. The first fifty (50) miles are covered under your roadside assistance coverage and any mileage over the 50 mile limit will be paid by you at the time of service.
- 24 Hour Emergency Road Service:
You are covered for emergency road service throughout the U.S., Canada and Puerto Rico.
- 24 Hour Emergency Delivery:
A service truck will deliver emergency supplies of gasoline, water, oil, or other necessary supplies. You only pay for the cost of the supplies.
- 24 Hour Emergency Battery Service:
We will jumpstart/boost your drained battery and perform minor adjustments to alternators, starters, etc. while on the road.
- Lockout Service:
If you are accidentally locked out of your vehicle, you will be covered for us to unlock your vehicles' passenger compartment.
- Map Routing Service:
We will, at no charge, provide you with directions and travel route to the destination of your choice.
- Theft and Hit & Run Protection:
A $500 reward is offered for information leading to the arrest and conviction of anyone responsible for hit and run damages or stealing your vehicle.
Contact your agent today to add the "Roadside Assistance Coverage" to your policy.
Roadside Assistance Claims Form and Reimbursement
If you already secured a local roadside emergency service and are requesting reimbursement a Roadside Assistance Claim form must be completed. Submit the completed reimbursement form and invoice by mailing them to the address on the form.
The Roadside Assistance vendor has an agreed upon fee schedule with its partner providers. If you go outside of the procedure by contacting a service provider on your own, there is a chance the Roadside Assistance Coverage will not cover the invoice in its entirety. The maximum reimbursement if you go outside of the Roadside Assistance procedure is $50.