We value your feedback!

As a Germania insured, if you've had a claim within the past 2 years, we would love to hear from you. Your response to the following survey will help Germania continue to maintain and improve our customer service.

You will need your claim number handy.

Approximate completion time: 1 to 2 minutes

Claim Experience Survey

"I'd like to take the survey, but I don't know my claim number."

That's OK. If you're a registered GermaniaConnect user, you can login and view your claim details, where you'll find a link to the survey.

By registering with GermaniaConnect, you can not only see information about your claim, but view policy information, pay your premium online via electronic check or credit card, and print auto ID cards.

You will need your policy number and Client ID (found on your policy declarations page) to register.

Once you've registered and logged-in to GermaniaConnect, a link to the survey will appear in the Claim Details area.