Germania Claims Handling

The real test of an insurance company is how members are treated at their time of loss. We feel that Germania's claims handling is second to none. Germania has field adjusters equipped with the latest technology to handle claims, which in many cases allows us to issue a check the same day the adjuster reviews your loss. Germania also has a large experienced home office adjusting staff able to handle many claims over the phone, speeding up the claims process.

Who do I call if I need to report a claim?

How promptly your claim is handled is one of the most important things for all insurance customers. And getting your claim handled to your satisfaction means being able to report the claim as soon as possible.

At Germania, you can report a claim 24 hours a day, seven days a week by choosing any one of the following options:

   •   Call 877-GERMANIA (877-437-6264) or 800-392-2202 and you will be guided to a representative that can assist you.
   •   Report a claim online.

Or you can always contact your Local Agent during normal business hours.

And should the need arise and you find yourself having to file a claim, know that we are committed to exceeding expectations by delivering fair, honest, and friendly claims service to our customers.

How fast will I get my check?

We are truly proud of our response time to claims. Our claims adjusters are equipped with laptop computers, and in most cases we are able to issue a check the day the adjuster reviews your loss.

Germania Claims Handling
PO Box 645
Brenham,TX 77834 - 0645
Phone (979) 836 - 5224
Toll-free 877-GERMANIA (877) 437-6264
Toll-free (800) 392 - 2202
Fax (979) 830 - 7589

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